Shipping policy

SHIPPING TIME

Most stock orders ship within a couple of business days using UPS Ground. In total, shipping may take up to an ESTIMATED 5-10 business days, depending on your location.

EXPEDITED SERVICE

If selecting 3 Day Select, 2 Day Air, or Next Day Air, stock item orders ship the same day if ordered by 2 p.m. Central Time; otherwise, it will ship the next business day. Please take note of this: if ordering on a weekend or holiday, the order will ship the next business day.

If you need an order by a specific date, please note it in the Special Instructions Notes area or call in the order so the appropriate service can be used to get your items by your deadline. Kiefer Auction Supply cannot guarantee delivery dates of ground shipping, which the shipping company controls.

NOTE: Any delays of shipments due to weather for delivery of Expedited Services are non-refundable.

SHIPPING AND FREIGHT RATES

The shipping rates are reflected directly from the costs of UPS Ground shipping tables. We apologize in advance for the high cost of shipping. Most of our products are heavy and cost a lot to ship. The first pound or two are the most expensive, and you can take advantage of product volume discounts and better shipping rates by ordering in volume.